Ordering and Shipping
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Our warehouse is located in North Carolina, while our head office is in Los Angeles, California, USA.
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Do you ship to international or APO addresses?
Absolutely! You should be able to do this through our online store, by changing the shipping country. If you have any trouble contact us, and include the list of equipment you are looking to get and the address it will be shipped to and we will do our best to fix the problem. Note: When you shop... -
Yup, we offer free standard shipping for domestic US orders over $60 (before shipping and any discounts).
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Do you take orders over the phone?
Sure, you can call us at (888) 878 2464. -
Can I place a pre-order for items that are out of stock?
Unfortunately, we are not set up yet to take pre-orders. You can email us at support@rubberbanditz.com the products you want and we will notify you when we restock. -
If you need to cancel your order please follow these instructions: If you placed your order on the Amazon.com or Walmart.com: Please contact Amazon or Walmart Customer Support to cancel your order or login to your account and go to your Orders section and cancel the order. If you placed your or...
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Oh No! My Address is Wrong! What do I do?
Hey, we all make mistakes. As soon as you catch your mistake, send an email to support@rubberbanditz.com and let us know. Please write on your subject line "REQUEST TO CHANGE SHIPPING ADDRESS" so we can easily see your message. If the package hasn't gone out already, we'll make the change. -
Once your order has shipped, an e-mail with tracking information will be sent to the e-mail address you provided. If for some reason you do not receive an email, please contact us and we’ll be more than happy to help you track your order.
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How long does it take to receive my order?
Rubberbanditz uses Amazon and a 3rd party fulfillment service to ship all of our orders. All domestic U.S. orders will ship within 1 to 2 business days and arrive within 7 to 10 business days after that. Please note that warehouse and shipping carriers are both experiencing delays. This is due t... -
Unfortunately, we are currently unable to prepay customs duties on our shipments. Typically, if there are duties due, the postal carrier will send you a notice indicating a payment is due to receive the package.
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Most of our business is done online, so we do not currently have a Rubberbanditz storefront.